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Set up automatic reminders

Switch on the rules that chase abandoned checkouts, unpaid invoices and lapsed customers.

Growing 1 min read 3 steps 1 screenshots

Reminders are written already — you decide which run. Each one explains exactly who it contacts and when, and every send is recorded so nobody is nudged twice.

1

Turn on the rules you want

Open Reminders and switch on what suits you: abandoned checkout, invoice due soon, invoice overdue, win-back for customers who have gone quiet, payment failed, event day, day before an event, and low stock.

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The reminder rules. Each one shows what it does and how many times it has fired.
The reminder rules. Each one shows what it does and how many times it has fired.
2

They run on their own

The engine scans for due targets and sends through your channels. Each rule has a cooldown, so an overdue invoice is chased on a sensible rhythm rather than every day.

3

Check what was recovered

Where the link between a reminder and a payment is unambiguous — an invoice that was reminded and is now paid — the recovered amount is shown. Where it is not, the send count is shown without a revenue claim.

Worth knowing

  • The low-stock rule emails you, not a buyer, and is never held back by your credit balance.
  • Every reminder appears in Logs → Marketing alongside your campaigns and sequences.

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