Give staff their own sign-in, with a role that limits what they can reach.
Sharing one login is the thing to avoid. Each person gets their own account, and a role decides what they can touch.
Team under Account is where you add someone. A temporary password is shown once — pass it on, and they set their own on first sign-in.
Manager or support. Support can help customers without touching refunds, billing or your gateway credentials. You can change someone’s role at any time.
Role limits are checked on our servers, not just hidden in the interface — so a support member cannot reach a manager-only action by guessing a URL.
Deactivate a member and they are locked out immediately. Their history stays, so you can still see who did what.
Join the businesses already using Paysana to collect payments, send invoices and grow.