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Plans, billing and credits

How you are charged, what credits are for, and what happens if you run out.

Account & billing 2 min read 4 steps 2 screenshots

There are two separate things to understand: your plan, which is what you pay us monthly or yearly, and your credits, which meter marketing sends and AI drafts.

1

Your plan

Change plan, switch between monthly and yearly, and manage the cards we charge — all from Billing. Upgrading takes effect immediately. Downgrading keeps all your data, and features the lower plan does not carry simply pause — live payment links keep selling, and everything switches back on when you upgrade again.

app.paysana.co
Billing: your plan, your saved cards and a full charge history with PDF receipts.
Billing: your plan, your saved cards and a full charge history with PDF receipts.
2

The Free plan’s transaction fee

On Free, a small percentage of each completed sale is accrued and billed to your card — never deducted from a buyer’s payment, because that money goes into your own gateway. Refunded sales net back out. On any paid plan it is zero.

3

Credits

Credits meter marketing email and AI landing-page drafts. Your plan grants an allowance each cycle which does not roll over, and you can buy top-up packs that stay valid for twelve months. Transactional email is never metered.

app.paysana.co
Credits: your balances, how long they will last, top-up packs and auto top-up.
Credits: your balances, how long they will last, top-up packs and auto top-up.
4

Never get caught short

Switch on auto top-up and a pack is bought automatically when a balance drops below your threshold. Without it you get a low-balance warning instead, and a blast that would exceed your balance is held as a draft rather than sending partially.

Worth knowing

  • Recurring charges accept cards only, because a card is the one method that can be charged again automatically.
  • Every plan charge, pack purchase and fee invoice has a PDF receipt in your billing history.

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