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See who did what in your account

Every change made in your business, and which login made it.

Account & billing 1 min read 3 steps

If more than one person can act in your account, you want a record. The activity log keeps one — refunds, product changes, team edits, gateway connections and billing changes, each against the person who made it.

1

Open Activity log

It is under Account in the sidebar. The newest action is at the top, with the person, the category and when it happened.

2

Filter to what you are looking for

Tabs group actions by Money, Products, Team, Integrations, Account and Marketing. The search box matches the action, the person or the record they touched.

3

Use it when something looks wrong

A refund you do not recognise, a product that changed price, a gateway that got disconnected — the log tells you who and when, which is usually enough to resolve it in one conversation.

Worth knowing

  • The log is owner-only. Team members cannot see it, including their own entries.
  • Only actions that actually succeeded are recorded — something you were blocked from doing does not appear as though it happened.
  • Entries are kept for twelve months.

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